Monday, June 09, 2008

I’ve received two emails lately from folks who wanted to comment on posts and couldn’t. It is most likely related to the upgrade from Friday, so let me investigate the problem.

Thanks for your patience.

[UPDATE]: Seems to be a problem with EE reading the server path for the captchas. Nothing has changed, so I have no clue how to fix it. *sigh*

[UPDATE 2]: I’ve downloaded and installed an alternate captcha/question plug-in that also is not working.  Yet. Still working at it.

[UPDATE 3]: Turns out it probably was not a captcha problem. I disabled that requirement and comments are still rejected. I’m stumped.

[UPDATE 4]: I’m getting no love from the support folks. Makes me slightly angry - they only help tech support issues in the forum. Makes me want to switch to WP except that I’ve invested $$ for the license to EE. Very frustrating.

In the meantime, I did discover a mistake in the installation that I may have made. I’m going to attempt a complete re-install in a bit.